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Claims - The Chubb Advantage

Our commitment to claims

We focus on the particular needs of each client and understand the importance of timely and satisfactory settlements for each and every claim.

Our commitment is to:

  • Handle all claims quickly and seamlessly
  • Communicate regularly with our customers as the claim progresses
  • Appoint the right experts for each situation
  • Continuously train our staff, striving to be the industry best
  • Be the very best at our business
  • Pay claims on a timely basis consistent with the General Insurance Code of Practice

Notifying Chubb of an Insurance Claim

Travel Insurance Claims
Call: 1800 803 548
Email: travelclaims.au@chubb.com
Download Claim Form
What do to in an event of a claim?

Accident Insurance Claims
Call: 1800 027 240
Email: customerservice.aunz@chubb.com

Life Insurance Claims
Call: 1300 416 152
Email: lifeenquiries.au@chubb.com